Symanto

Symanto is a global leader in Human AI, specializing in creating meaningful connections at scale by humanizing how AI thinks and speaks. The platform is used to transform customer interactions across industries such as automotive, consulting, healthcare, and sports. Symanto's technology is designed to bridge the gap between AI and human emotions, creating trust-based interactions.

Symanto's analytics and insights capabilities include:

• Analytics and Insight: Measure brand love and loyalty, consumer motivations, behavioral segmentation, and market and competition trends.
• Interaction and Generation: Build search and find bots, hyper-personalized assistants, and virtual contact centers.

The platform is based on emotional understanding and empathy, acknowledging that human connection is more than just understanding. Symanto combines psychology, business analytics and AI to create relatable and personalized interactions.

Some of Symanto's key features include:

• Emotional Understanding: Measure customer sentiment and emotions to deliver personalized experiences.
• Personality Insights: Use APIs to consumer personality traits, communication styles and emotional text analysis.
• Text Sentiment Analysis: Measure sentiment and emotions in customer feedback and online conversations.

Symanto's expertise is based on 13 years of experience with methods, models and applied analytics, and has earned the trust of many globally recognized clients. The company has published more than 100 research papers and is a scientific partner with top universities in Europe and America.

Symanto's solutions apply to a variety of industries, including e-commerce, where it can help identify and target clear customer profiles, and pharmaceuticals, where it can analyze online conversations to gauge consumer opinion on specific drugs.

Pricing and specific details are not publicly available, so interested users should contact Symanto to discuss custom solutions and pricing.

With the combination of cutting-edge AI technology and an understanding of human emotions, Symanto empowers businesses to make data-driven decisions, personalize automated interactions and create a better customer experience.

Published on June 14, 2024