If you're looking for another ioni alternative, My AskAI is a good option. It can be integrated with live chat software like Intercom, Zendesk or HubSpot to deflect up to 75% of support requests. The service can hand off requests to human agents, offers multilingual chatbots that can be customized, and provides 24/7 instant verified AI answers. It handles multiple communication channels, including email, live chat, Slack and Microsoft Teams, and has flexible pricing that can help you find a budget-friendly option to improve customer support.
Another good option is boost.ai, a conversational AI service geared for enterprises that want to improve customer satisfaction and automate service. It uses AI chat and voice bots to handle high volumes of traffic without breaking the bank. The service offers omnichannel consistency, 24/7 coverage and a hybrid approach that combines human and virtual agents. It can be integrated with a variety of business applications, and it's got a ROI-focused approach with a lot of resources to help you evaluate conversational AI possibilities.
If you're looking to optimize your customer service operations, DeepConverse is worth a look. This AI-powered platform offers personalized chatbots that reduce support costs and boost efficiency. It includes ticket automation, interactive guides for troubleshooting, and support across multiple channels. The no-code interface means non-technical employees can build chatbots, and it's secure and compliant with ISO 27001, SOC 2 and GDPR.