If you're looking for a Featurebase alternative, Canny is another top option. It aggregates and prioritizes feedback to guide your product roadmaps, and it offers AI-based tools like Feedback Discovery and Smart Replies. Canny can link to project management tools like Jira or Asana and publish public changelogs to keep customers up to date. Its tiered pricing, including a free plan, means it's available to teams large and small.
Another good option is Olvy, which aggregates feedback from different channels like Slack, Discord, Twitter and the Play Store into usable information. Olvy's AI summaries, thematic analysis and sentiment analysis can help you make sense of a lot of feedback. With integrations with tools like ClickUp, Linear and Intercom, Olvy can help product teams make decisions based on data and build products that customers love.
If you want to go more AI-heavy, check out Sauce. This service automates the gathering and analysis of feedback, providing insights in minutes. Sauce integrates with services like Slack, Intercom and Zendesk, and offers real-time clustering and customer segmentation. Its SOC2 and GDPR compliance means it's a good choice if you're concerned about security when trying to improve product adoption and customer satisfaction.
Last, Gleap offers a lot of features, including visual bug reporting, live chat, an AI-powered chatbot and a public roadmap. It can integrate with Jira, GitHub and Slack to cut support volume and boost sales through its various feedback and support channels. Pricing ranges from $39 to $299 per month, so it's good for teams of different sizes and budgets.