If you're looking for another Epsilon alternative, Braze is a strong contender. It's a customer engagement platform that uses AI to orchestrate personalized interactions between consumers and brands across many touchpoints. It includes data activation, journey orchestration, cross-channel messaging and real-time execution. It's geared for retail and finance, among other industries, and can help companies with onboarding, engagement and customer acquisition.
Another good alternative is Blueshift. It marries customer data with AI-powered decisioning for personalized marketing across many channels. It includes a Customer Data Platform, AI-Powered Decisioning and Cross-Channel Delivery. Blueshift's real-time AI can assess customer behavior and intent to help you segment audiences and make better marketing decisions. It can handle email, SMS, in-app messages and other marketing channels, so it's adaptable to a variety of marketing approaches.
For an e-commerce and customer experience focus, Bloomreach has a broad platform that combines real-time customer and product data with AI for personalized marketing and product recommendations. With tools like email marketing, web personalization and SEO optimization, Bloomreach lets companies control the digital customer journey and automate some marketing tasks. Its AI, called Loomi, is commerce focused and can optimize the customer journey.
Last, MoEngage is an insights-led customer engagement platform that uses AI to optimize interactions and improve return on investment across many channels. It includes customer insights, omnichannel communication, customer journey orchestration and AI-powered campaign optimization. MoEngage is designed to scale and be secure, so it's good for enterprise brands in financial services and retail, among other areas, and can help companies understand customer behavior and create targeted campaigns to boost engagement.