Canny Alternatives

If you're looking for another Canny alternative, CustomerIQ is a good option. It aggregates, analyzes and prioritizes feedback from sources like Slack, Hubspot, Zendesk and others. It also has AI-powered features for extracting highlights, filtering and searching, so you can better understand customer feedback and spot feature requests. It's designed for enterprise-class security and scalability, with a free plan and optional AI tasks and professional services.

Another good option is Gleap, which offers a range of tools to improve customer satisfaction, cut support requests and boost sales. Gleap includes visual bug reporting, live chat, an AI-powered chatbot, a public roadmap for feature requests and a knowledge base for support articles. It integrates with Jira, GitHub and Slack, so it's good for mobile apps and websites of all sizes. Gleap offers Hobby to Enterprise pricing tiers for flexibility.

Productboard is another powerful alternative designed to help teams build products that customers love faster. It offers collaborative roadmapping, AI-powered summarization of customer insights and data-driven prioritization. Productboard integrates with Jira, Zendesk, Slack and GitHub and offers a range of pricing tiers for teams of different sizes and needs. It's geared for product management, product operations and customer success teams trying to get their product development process in order.

Last, Kraftful offers a more specialized service to gather and analyze customer feedback to inform product development. It can gather feedback from reviews, surveys, calls and support tickets and offers features like feedback synthesis, sentiment analysis and custom surveys. Kraftful integrates with services like iOS and Android app reviews, Google Meet, Intercom and G2, and offers a free plan, so it can be a more affordable option for teams trying to become more customer-centric.