If you're looking for an AutoAlert alternative, there are a number of more comprehensive options that can help dealerships run more efficiently and customers get a better experience.
DriveCentric is an AI-infused CRM designed for automotive dealerships. It includes a data warehouse with more than 1,000 data points, a partner API for integrating with third-party systems, and dynamic customer segmentation to identify sales leads. With its Augmented Intelligence BDC, it automates sales processes, automates mundane tasks and offers 24/7 human-like support. The platform also includes advanced marketing capabilities and integrates with numerous third-party partners, making it a good option for automating many tasks and improving customer satisfaction.
Another contender is Impel, which offers an AI-infused customer lifecycle management platform. It personalizes engagement, helps shoppers find the right vehicle and communicates with generative conversational AI. Impel promises enterprise-grade security and deep integration with top data and system suppliers, and says dealerships can increase showroom appointments and vehicle sales while improving overall customer satisfaction.
For dealerships trying to consolidate their first-party data into a single profile to personalize shopping experiences, Fullpath is an option. It combines dealership-specific data sources into a single customer profile and offers AI-infused marketing automations and detailed audience segmentation. Dealerships can make data-driven decisions to improve customer experiences, boost sales and drive loyalty through personalized marketing campaigns.