Atera Alternatives

If you're looking for an Atera alternative, IT Complete from Kaseya could be a good option. It's an all-in-one platform for managing and securing IT and security operations, and more than 500,000 IT professionals worldwide use it to manage 300 million devices. IT Complete includes a range of IT and security management tools, including remote endpoint management, security, risk assessment and mitigation, data backup and restore, and business operations automation. The platform is geared for IT pros and MSPs who want to automate operations, improve security and reduce costs.

Another option is ServiceNow, an enterprise platform that lets companies transform service management across many areas. It includes products for IT Service Management, IT Operations Management, IT Asset Management and more. ServiceNow uses AI, Generative AI and Intelligent Chatbots to increase productivity and efficiency, and it supports businesses of all sizes with multiple languages and regions. It's a good option for companies that need a broad service management offering with powerful AI abilities.

Freshservice is another IT help desk option that uses AI to automate IT work and boost productivity. It offers features like AI-powered automation, omnichannel support, IT service management and real-time tracking of IT assets. Freshservice integrates with many other apps like Microsoft Teams, Slack and AWS, so it's a good option for IT service management that spans a lot of different tools.

If you want a more AI-boosted experience, check out SysAid. It's an all-in-one IT Service Management (ITSM) platform with AI-powered features to automate service delivery and boost end-user satisfaction. SysAid features automated ticket categorization, routing and response editing, as well as workflow automation and orchestration. It's designed to simplify operations and provide top-notch service efficiency.