InvGate

InvGate offers flexible no-code Service Management and Asset Management solutions that let customers make changes without having to pay for expensive consulting services or wait for months for an implementation. The company's platform lets IT teams provide services more efficiently, manage complex processes and keep track of IT assets with tools that are easy to use and augmented by AI.

InvGate offers full-featured IT Service Management tools, including dynamic ticketing, automated workflows, service-level agreements and advanced dashboards to make the help desk experience easier. For Enterprise Service Management, it offers a single platform to unify operations and improve collaboration and visibility. The IT Asset Management module offers a single view of IT assets, so customers can track who owns devices, software licenses and build a CMDB.

The AI Hub module adds new abilities to InvGate by using AI to help deliver services and support. AI abilities include code-free automation, AI-driven workflows and tools to automate even the most complex processes. That lets support teams focus on high-priority work and automate lower-priority tasks, freeing up time and improving productivity.

Among InvGate's benefits are:

• Customization: Customers can make changes without big implementations or consulting services.
• Automation: AI abilities automate workflows and support tasks to boost productivity.
• Unified IT Inventory: Keep track of devices, software licenses and CMDB in one place.
• SLA Management: Track service-level agreements to ensure timely response and resolution.
• Self-Service: Give end-users a branded self-service portal and integrated knowledge base.

InvGate offers a 30-day free trial so customers can try the full range of features without paying a penny upfront. The company doesn't disclose pricing, so interested customers will have to contact the company for details.

InvGate is geared for midsize and larger businesses that want to modernize their IT service management and asset management. Its flexibility and customization abilities make it adaptable to companies with unusual needs.

Published on June 27, 2024