Question: I need a tool that provides a unified view of our IT assets, including devices, software licenses, and CMDB.

If you're looking for a tool that offers a single view of your IT assets, including devices, software licenses and a CMDB, InvGate is a good option. This no-code Service Management and Asset Management platform offers a single source of truth for IT inventory, so you can track device ownership, software licenses and build a comprehensive CMDB. It also includes advanced dashboards for a streamlined help desk experience, AI-driven automation and tools to improve service delivery and support.

Another good option is Freshservice, which offers AI-powered automation to increase productivity and reduce repetitive tasks. Freshservice lets you track hardware, software and SaaS in real time in an auto-updating CMDB, and it integrates with apps like Microsoft Teams, Slack and Zoom. It offers a single platform to address common IT service management challenges and improve employee and customer satisfaction.

If you prefer a more data-driven approach, Veriom offers an integrated IT management platform that uses AI-powered analysis to provide personalized recommendations for proactive risk management and optimization. It offers detailed health reports for IT infrastructure, showing system health, performance metrics and potential risks. Veriom's integration with existing tools and data sources provides a single view of your IT estate, eliminating the need for manual system audits and siloed data analysis.