IT Glue

IT Glue is a leading IT documentation software that helps you get the most out of your team's efficiency, transparency and consistency. With automated creation and maintenance of IT documentation, IT Glue empowers teams to track, find and know everything in under 30 seconds.

IT Glue Copilot uses AI to automate IT documentation, ensuring it's always connected and always an accurate reflection of your IT environment. This means hours of manual work are a thing of the past, and you can get exponential efficiency gains. The platform also includes a host of other features, including:

• Comprehensive Backup Health Overview: Get a unified view of Datto BCDR information, such as backup status and storage, in one easy-to-read summary.
• Smart Relate Datto BCDR Agents to Appliances: Get instant insight into appliance-agent relationships with automatically linked Datto BCDR appliances and agents.
• Microsoft Entra ID and Microsoft 365 Password Rotation: Keep IT Glue passwords up to date and compliant with automated password rotation.
• Effortless Device Lifecycle Management: Manage device lifecycles with fast integrations and customizable lifecycle policies.
• Seamless SNMP v3 Discovery: Securely manage your IT environments with detailed network visibility enabled by automated documentation of devices using SNMP v3.
• IT Glue Checklists inside Autotask Tickets: Ensure consistency and speed up resolution times with auto-suggested checklists inside tickets.

IT Glue pricing is as follows:

• Basic: $29/user (5 user minimum), which includes full documentation functionality and unlimited organizations, client accounts and documentation.
• SELECT: $36/user (5 user minimum), which includes additional features like two data sources and two-way PSA/CRM sync.
• ENTERPRISE: starting at $42/user (5 user minimum), which includes unlimited data sources, two-way PSA/CRM sync and custom SSL branding.

IT Glue integrates with a variety of platforms, including Cisco Meraki, Datto, Auvik, Microsoft Teams, Slack and ConnectWise Manage, among others. The broad range of integrations means you can get more done and get more profit.

With IT Glue, teams can get unmatched efficiencies, transparency and consistency across their organization. The platform is perfect for IT teams looking to automate their documentation and improve collaboration.

Published on June 24, 2024