Question: Can you recommend a platform that automates IT workflows and support tasks to improve productivity?

If you're looking for an automation platform to streamline IT workflows and support tasks, Workato is a good option. It's an all-purpose automation platform that spans many areas of an organization, including IT. With more than 1200 pre-built connectors and accelerators, it makes integration and automation easier, so businesses can handle complex workflows and lower costs. Workato is designed to scale, be secure and follow industry best practices, so it's a good option for many companies.

Another option is UiPath, which uses AI and automation to boost efficiency and productivity. It's got tools like process mining, task mining and a powerful automation cloud, so it can handle end-to-end infrastructure automation in many industries. With flexible pricing and abundant resources, UiPath can help companies automate drudgery and free up time for more strategic and creative work.

Automation Anywhere is another option. The company's platform combines AI, automation and RPA for secure and intelligent process automation. It's designed to help companies transform service, IT, finance and customer service operations by automating away manual work and boosting productivity. With its cloud-native architecture and multiple deployment options, Automation Anywhere promises reliability and security while providing a wealth of support resources.

If you prefer a more consumer-friendly option, Freshservice offers an AI-powered IT help desk that automates IT work and boosts productivity. It's got omnichannel support, IT service management and asset management, and integrates with tools like Microsoft Teams and Slack. By automating routine work and improving IT service management, Freshservice can help companies dramatically lower IT operational costs and improve overall efficiency.