InvGate Alternatives
Freshservice
If you're looking for another InvGate alternative, Freshservice is well worth a look. It's got AI-powered automation, omnichannel support, IT service management and IT asset management, including a real-time CMDB for tracking hardware, software and SaaS. Freshservice is designed to cut out repetitive work and boost productivity and employee satisfaction, and you can try it for free for 14 days.
SysAid
Another contender is SysAid, an all-in-one IT Service Management platform that uses AI to automate service delivery. It's got more advanced features like automated ticket categorization, AI-powered chatbots and heavy customization. SysAid's different pricing tiers are designed to match different business needs, including a consumer-grade interface for end-users and advanced analytics and remote control abilities.
SolarWinds Service Desk
If you're looking for a cloud-based option, SolarWinds Service Desk offers a suite of ITIL-ready modules for incident, problem, release and change management. It's got a CMDB, automation for ticket classification and routing, and self-service with a knowledge base. SolarWinds also offers IT asset management and a service catalog to automate processes, so it's a flexible and efficient way to manage IT services and employee support.
These options offer a variety of features and benefits to help you streamline your IT service management and asset management, so they're good InvGate alternatives.
