Assembled Alternatives

If you're looking for a different Assembled alternative, Forethought is worth a look. The AI-powered service automates tasks, boosts resolution rates and cuts support costs. Forethought's features include Solve for automated responses, Triage for smart ticket assignment, Assist for AI-generated summaries and Discover for workflow optimization. Forethought integrates with popular helpdesks like Zendesk and Salesforce. It promises big returns on investment, lower First Response Times and high deflection rates, so it's a good option for improving customer support efficiency.

Another top choice is Zendesk, all-purpose customer service software that uses AI to personalize interactions across many communication channels. Zendesk has detailed tools like AI Agents, AI-based Workforce Management and AI-powered Quality Assurance to help you get the most out of your team and gauge the quality of interactions. With its flexible and customizable options, Zendesk is good for companies of all sizes, with a high return on investment and fast payback.

If you're looking for something more specialized, check out My AskAI. It can be used in conjunction with existing live chat services like Intercom and Zendesk, deflecting up to 75% of support requests. It's got smooth handoffs to human agents, automated content integration and customizable chatbots for multilingual support. My AskAI is designed to lower support costs without hurting customer satisfaction, so it's a flexible and useful option for improving customer support efficiency.

Last, TeamSupport is a full-featured customer support software that streamlines workflows and improves customer satisfaction. It's got a powerful ticketing system, live chat, automation for repetitive tasks and AI-powered customer health scoring. With integration with tools like Salesforce and Microsoft Teams, TeamSupport offers valuable insights to help you resolve issues faster and meet your business needs.