If you're looking for another Ariglad alternative, Help.center is a good choice. It's an AI-based customer support knowledge base that offers immediate answers through a custom website and AI chat widget. With features like an AI knowledge base, an AI chatbot, a shared inbox and automated learning, it's designed to boost customer satisfaction by automating routine questions so support teams can concentrate on more complex issues. The service offers multilingual answers and has a free plan with a public knowledge base and AI chatbot.
Another good option is AptEdge, which uses Generative AI (GPT) to turn apps into answers that support agents can use. AptEdge can lower ticket volume, speed up response times and boost customer satisfaction by deflecting routine issues and offering quick answers. It integrates with popular tools like Salesforce, Zendesk and ServiceNow, so it's a good fit for big businesses that need to handle a lot of calls and deliver a high level of customer service.
If you want a tool that integrates with your existing live chat providers, My AskAI is worth a look. It deflects up to 75% of support requests, freeing up staff to focus on higher-priority work. With features like instant verified AI answers, customizable chatbots and seamless handoffs to human agents, My AskAI boosts support efficiency without requiring a lot of process changes. It also offers flexible pricing plans to accommodate different business needs.
Last, Dashworks is an AI-powered knowledge assistant that pulls information from multiple knowledge bases to provide answers. Dashworks securely integrates with a variety of company apps and websites, providing answers with citations. It's geared for sales teams, customer support reps and other employees who need quick, secure access to information. With flexible pricing plans, Dashworks is a good option for speeding up response times and customer satisfaction.