If you're looking for another Answerly alternative, boost.ai is a more mature option for enterprise-level conversational AI. The platform is designed to increase customer satisfaction and automate customer service through AI chat and voice bots. It offers personalized conversations, high traffic handling and seamless integration with existing systems, so you can use a hybrid approach with both human and virtual agents. It also comes with a user-friendly conversation builder and no-code abilities, so you can use it flexibly and scale as needed.
Another option is Quickchat AI, a no-code platform that lets businesses create custom AI Assistants for customer support, lead generation and other tasks. It supports more than 100 languages and offers multilingual support, customizable conversation flows and the ability to create a knowledge base. The platform integrates with helpdesk systems and CRM tools, and it's a good option for businesses that want to automate some tasks and engage customers better.
For a broader customer lifecycle management approach, check out Haptik, which uses Generative AI to offer tools for customer support, sales and agent efficiency. With options like Gen AI Web Q&A, Gen AI Sales Assistant and Multi-Channel Support across messaging platforms, Haptik can help businesses generate leads, improve customer satisfaction and increase operational efficiency. It also offers custom solutions for Retail and Fintech industries, so it's a good option for businesses in any field.
Verloop.io is another option, designed to automate customer support with automated chat and voice interactions, agent empowerment tools and contextual conversations. The platform supports multilingual interactions and offers strong integration with various CRM systems. With its Generative AI abilities, Verloop can help businesses deflect support requests, respond faster to customer inquiries and improve overall customer satisfaction, making it a good option for e-commerce and other businesses.