If you're looking for a more powerful WhatsApp sales software to help your team manage customer conversations, DashCX is a great choice. It includes features like centralized chat management, automated lead qualification and 24/7 virtual receptionist chatbots. It also integrates with any CRM and offers a range of pricing plans depending on your business needs, with data security and compliance built in.
Another option is Haptik, which offers a range of tools powered by Generative AI. That includes Gen AI Web Q&A for fast customer support, Gen AI Sales Assistant for personalized buying guidance and Smart Agent Chat for more productive agents. Haptik can handle customer interactions on multiple channels, including WhatsApp, Instagram Direct and Google Business Messages, with the goal of improving customer satisfaction and operational efficiency.
For an automation-focused platform, Gupshup is worth a look. It offers AI-powered chatbots for customer acquisition, marketing, commerce and support on 30+ messaging channels. Gupshup also offers tools like Bot Studio to craft custom conversational journeys and Agent Assist to help agents work more efficiently, and it's used by companies in BFSI, retail and health care.