Question: I'm looking for a CRM solution that integrates with WhatsApp to manage my customer interactions more efficiently.

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Bird

If you want a CRM that can handle WhatsApp communications for better customer service, Bird is a good option. It's a modern CRM designed to handle more than 5 trillion messages per year across Email, SMS and WhatsApp. It's got a suite of tools to personalize marketing, create targeted campaigns and map marketing journeys. Bird also supports more than 160 currencies and one-click checkout in conversations, so it's good for businesses with high-volume customer interactions.

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WAPlus CRM

Another option is WAPlus CRM, which is geared to boost your WhatsApp productivity. It integrates with many CRM tools, including HubSpot, Salesforce and Zoho, so you can link WhatsApp contacts and chats to your CRM data. It's got features like auto reply, quick reply, scheduled messaging and integration with AI chatbots to help you better manage your customers.

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Vepaar

If you want something more all-purpose, Vepaar combines WhatsApp messaging with CRM and e-commerce tools. It's got modules for managing customer interactions, creating and managing online stores and gathering customer feedback through WhatsApp polls. With support for Facebook community groups and Google Chrome extensions, Vepaar is a powerful foundation for an online business.

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Simla

Last, Simla is a multichannel CRM that also integrates with WhatsApp, Facebook, Instagram and e-commerce sites. It's got multichannel conversations, ChatGPT-based chatbots and built-in payment integration. Simla promises to simplify customer service and sales, so it could be a good option for businesses that want to improve customer satisfaction and conversion rates.

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DashCX

Centralize and automate WhatsApp sales chats for teams, streamlining lead qualification, performance monitoring, and customer engagement to boost revenue and sales performance.

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Wati

Personalize customer communication and automate marketing, sales, and support with targeted broadcasts, no-code chatbots, and shared team inboxes.

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Whautomate

Automate customer engagement and support across multiple channels, increasing sales and productivity by up to 10 times with personalized marketing campaigns.

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Haptik

Utilizes Generative AI to automate customer support, sales, and marketing, providing personalized interactions and efficient solutions for businesses.

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Peach

Create WhatsApp-native apps without coding, reducing friction in user journeys, and enabling various actions within the chat window.

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Omnichat

Centralizes multichannel messages, enabling fast customer support, automated customer journeys, and cohesive shopping experiences across websites and social media.

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Respond.io

Capture and manage leads from multiple channels, automate timely responses with AI, and convert them into sales with a centralized conversation platform.

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MyOperator

Streamline communication with cutting-edge call and WhatsApp API solutions, IVR, CRM, and campaign management tools for sales, customer service, and marketing.

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WhatsHook

Automate WhatsApp messages with precision, using smart autoreplies, rich media, and contact management to respond quickly and consistently to customers.

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Sinch Engage

Unify messaging apps like WhatsApp, Instagram, and Facebook Messenger to personalize customer interactions, automate tasks, and measure campaign success.

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Libromi

Build complex WhatsApp chatbots without coding, automating customer interactions and sales with AI-powered responses, media, and interactive elements.

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Yalo

Automate and personalize conversational commerce flows to drive sales and customer engagement through messaging apps like WhatsApp.

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Kaleyra

Personalize customer interactions across channels with AI-based chatbots, programmable voice services, and omnichannel communication tools for scalable engagement.

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Clickatell

Deliver personalized customer interactions, boost loyalty, and drive revenue through automated and AI-powered chat commerce and messaging channels.

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Twilio

Unlock personalized customer journeys across channels with a suite of APIs for messaging, voice, email, and user verification, enabling efficient engagement and acquisition.

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Qiscus

Consolidate multiple communication channels into one platform, enabling efficient customer interactions and improved sales conversions through automated support and human-bot collaboration.

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VTalkz

Engage customers with personalized WhatsApp messages, automate marketing and support activities, and improve satisfaction through targeted broadcast campaigns and shared team inboxes.

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Crisp

Centralize conversations, automate processes, and offer personalized support with a shared inbox, CRM, chatbot, and co-browsing features in one business messaging platform.

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Aivo

Automate and enhance customer interactions across multiple touchpoints with personalized conversations, 24/7 support, and seamless live agent integration.

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charles

Automate WhatsApp marketing with intuitive journeys, campaigns, and commerce tools, driving revenue and customer engagement through personalized interactions.