Question: Can you suggest a platform that automates personalized voice calls for sales and customer service?

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Elto

If you want a platform to automate personalized voice calls for sales and customer service, Elto is a mature option. It can handle long conversations, follow up with actions, and link to other products with REST and GraphQL APIs. With Human Handoff, Knowledge Bases, and Custom Voices, it's got a lot of tools for orchestrating complex call flows.

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Cols AI

Another strong contender is Cols AI, a full-stack AI voice calling platform that can handle multiple languages and personalize conversations. Cols AI can link to existing telephony systems and track call metrics with analytics. It's geared for industries like real estate, retail and finance. Pricing is on a pay-as-you-go basis, with Basic and Pro plans.

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Voiso

If you want a cloud-based option, Voiso automates workflows and integrates with tools like Hubspot CRM and Freshdesk Helpdesk. Its AI-powered dialer can reduce abandonment rates, and the company's proprietary speech analytics offers real-time insights. Voiso supports more than 140 countries and offers several pricing tiers for different business needs.

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CloudTalk

Last, CloudTalk is a powerful VoIP business calling service designed to boost call productivity and customer service. It offers automatic call transcripts, sentiment analysis and integration with several CRMs. CloudTalk's scalability and feature set make it a good choice for businesses that want to improve their customer interactions and sales.

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VoiceDrop.ai

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SquadStack

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Dialpad

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VOXOX

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Conversica

Automates lead qualification and engagement with human-like conversations, uncovering hidden revenue opportunities and amplifying resources across the customer lifecycle.

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Nextiva

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Aircall

Convert every conversation into business results with Aircall's integrated cloud-based phone system.

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PolyAI

Resolves over 50% of customer calls with a conversational voice AI, delivering consistent brand experiences and improving customer satisfaction.

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Talkdesk

Automates customer service interactions with AI-driven natural language processing, chatbots, sentiment analysis, and real-time conversation tracking for faster, more accurate responses.

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Reachout

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Enterprise Bot

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boost.ai

Automates customer service with personalized, scalable, and secure AI chat and voice bots, offering 24/7 support across all customer touchpoints.

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Cresta

Analyzes every conversation to extract insights and best practices, providing real-time guidance and automation to improve contact center operations and drive business results.

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Verloop

Automates customer support with personalized, context-aware interactions, 24/7, using Generative AI technology to improve efficiency and customer satisfaction.

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Verint

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Gong

Unlock accurate forecasting, AI-powered sales engagement, and actionable customer insights from a single platform, empowering teams to drive revenue growth.

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Revenue

Get real-time guidance and automation to improve sales team performance, freeing up reps to focus on higher-value activities.

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Ada

Automatically resolves over 70% of customer service requests with personalized, accurate, and safe answers, reducing operational costs and boosting customer satisfaction.

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Yellow.ai

Automates customer service operations with a dynamic platform, providing quick and empathetic answers, fast agent support, and actionable insights for business leaders.