Another powerful option is Five9, a cloud contact center solution that uses AI and automation to handle customer interactions across multiple communication channels. It includes blended inbound/outbound management, call recording and workflow automation, so it's good for improving customer satisfaction and employee productivity. Integrations with CRM software like Salesforce and ServiceNow means Five9 can handle a variety of business needs and sizes.
If you want something a bit more streamlined, MightyCall is a virtual phone system geared for small and medium-sized businesses. It includes AI-powered call management, real-time supervision and performance tracking tools. MightyCall is easy to use and can handle remote or hybrid work, so it's a good option for businesses that want to modernize their communication tools.
Last, JustCall offers an all-in-one business communication platform that combines voice, SMS, email and WhatsApp for contact center operations. It offers features like intelligent call routing, real-time analytics and more than 100 integrations. JustCall is good for real estate, healthcare and financial services, among other industries. Its flexible pricing plans are designed to accommodate different business needs, so you should be able to find something that works for you.