Question: Is there a platform that enables me to create automated video chatbots for customer support and retention?

For creating automated video chatbots for customer support and retention, Floatbot is a powerful option. This no-code/low-code generative AI platform lets you create and deploy Gen AI Voicebots, Chatbots and Agent Assist solutions. It comes with automated inbound and outbound calls, customer support and real-time call transcriptions. With native integration with popular contact center solutions and multilingual support, Floatbot is built to increase efficiency and customer satisfaction.

Another top pick is Ada, an AI-powered customer service automation platform. Ada replaces traditional scripted chatbots with AI-driven customer service, allowing businesses to onboard, measure, and coach top-performing AI agents. It supports multiple languages and integrates with existing knowledge sources, offering personalized answers to customer questions across multiple touchpoints. Ada has shown impressive results, including a 2x increase in automated resolution rate and $2.7 million in annual savings.

If multimedia interactions are important, VideoAsk is a good option. It lets you create and scale one-on-one relationships with AI-powered video chatbots, video funnels and multimedia messaging. VideoAsk is good for customer support, but also for recruitment, sales and marketing, with features like live calls and async interviews. It can be integrated with more than 1,500 apps using Zapier or API and webhooks, so it's a good option if you want to customize customer interactions.

For companies that want to personalize and contextualize customer interactions, Verloop is worth a look. The platform automates chat and voice interactions to increase agent productivity and customer satisfaction. Verloop.io's features include automated support, live chat, bot builder and multilingual support, so it's good for e-commerce and banking, among other industries. It deflects a significant portion of support requests, resulting in faster response times and higher satisfaction.