Question: I need a technology solution that can help me transform my business operations and improve customer experience.

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Mphasis

For transforming your business and customer experience, Mphasis offers a comprehensive technology solution based on a customer-centric approach (Front2BackTM). This solution combines cloud and cognitive capabilities to deliver hyper-personalized digital experiences and includes services such as AI adoption, data services, cyber security, legacy system modernization and tailored experience design. This platform is designed to help businesses scale faster and drive growth.

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Software AG

Another option is Software AG, which offers a portfolio of digital transformation solutions and services designed to integrate, automate and optimize businesses. Its tools include Integrate and Automate, API Management, Resilient Data Pipelines, Process Optimization and IoT Insights. These solutions have been used in many industries to improve operational efficiency and create connected experiences.

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TELUS International

TELUS International is focused on driving brand loyalty through customer experience innovation, intelligent automation, managed cloud services and 360-degree customer analytics. The company believes clean, high-quality data is critical to machine learning models and offers customized solutions for each client.

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Sutherland

For a more hyperautomation-centric approach, Sutherland offers a variety of products and platforms to improve human experiences across industries. Its services include digital engineering, intelligent automation and hyperautomation solutions all designed to improve customer experience and drive efficiency.

Additional AI Projects

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EXL

Unlock business growth with advanced analytics, generative AI, and digital transformation, driving better customer experiences, profitability, and operational efficiency.

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Verint

Modular, future-proof platform integrates multiple AI models to enhance customer engagement and business results, with flexible architecture for seamless integration.

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Orange Business

Leverages AI-driven solutions to deliver seamless digital transformations, secure cloud services, and cutting-edge technologies for optimized business operations.

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Genesys Cloud CX

Unify customer and employee experiences across touchpoints with AI-driven omnichannel engagement, automation, and end-to-end journey management.

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TTEC

Combines AI-powered tools with human expertise to deliver personalized customer experiences across multiple touchpoints, predicting behavior and optimizing interactions.

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InMoment

Captures and connects experience data from every touchpoint, generating richer insights and predicting customer intent to empower targeted actions.

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Continuum

Delivers seamless customer experiences across all touchpoints through AI-assisted agents, predictive analytics, and multichannel integration.

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NICE CXone

Orchestrates exceptional customer experiences across multiple channels, leveraging AI to personalize and connect every interaction.

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Qualtrics

Reveals actionable insights across customer, employee, and market research, empowering organizations to make better decisions and fuel growth.

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ShepHertz

Accelerates digital transformation with a unified customer view, omnichannel apps, and predictive analytics, enabling continuous transformation and improved business outcomes.

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Insider

Combines customer data from multiple sources to build comprehensive profiles, predict behavior, and personalize experiences across multiple channels.

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Crossing Minds

Combines real-time data processing and machine learning to create personalized user interactions, driving business results and optimizing user experience.

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Medallia

Uses machine learning to extract key insights from every interaction, spotting trends and prioritizing actions to drive customer loyalty and employee engagement.

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Engageware

Automates customer service, offloads call center work, and increases employee productivity, providing 24/7 omnichannel support with a 98% resolution rate.

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Glassbox

Captures every digital interaction, providing a detailed, data-rich view of the customer journey to understand behavior and drive revenue growth.

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Kustomer

Unifies customer data across touchpoints, automates routine tasks, and anticipates customer needs with AI-driven insights to deliver personalized support.

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TaskUs

Combines human expertise with AI to provide efficient and effective solutions, enhancing customer experience through digital outsourcing and scalable support.

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erxes

Unifies customer engagement, sales, employee experience, and frontline operations into a single platform, providing personalized experiences and seamless interactions.

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MoEngage

Personalize omnichannel marketing efforts with AI-optimized interactions, maximizing ROI and delivering tailored customer experiences across multiple touchpoints.

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Ushur

Automates customer interactions through conversational AI and workflow automation, enabling personalized and efficient experiences across multiple touchpoints.