Question: Can you recommend a solution that allows businesses to accept payments securely through messaging apps?

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Clickatell

For businesses that want to let customers pay them through messaging apps, Clickatell has a suite of tools that includes Transact to let customers make payments within a channel. The service combines payment processing with customer service and automation. It works on multiple channels, including WhatsApp, SMS, USSD and Apple Messages, and is geared for a range of businesses.

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Gupshup

Another major player is Gupshup, which offers AI-powered chatbots on more than 30 messaging channels, including WhatsApp. Gupshup lets businesses interact with customers at every stage of the customer journey and offers tools like Bot Studio and Agent Assist. More than 45,000 brands use Gupshup, and it can help businesses increase customer lifetime value and reduce service costs.

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Yalo

If you want to tap into the conversational commerce idea, Yalo could be a good choice. Yalo lets businesses sell more and build relationships with customers through messaging apps like WhatsApp. It includes tools like Flow Builder for building conversational commerce flows and personalized mobile marketing campaigns, which could be of particular interest to B2B consumer goods companies.

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Whautomate

If you want a more unified service, check out Whautomate. The service spans multiple channels, including WhatsApp, and integrates with services like Stripe and Shopify. Whautomate offers tools to handle customer service requests, run marketing campaigns and automate workflows, and is designed to help businesses improve customer service and employee productivity.

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Twilio

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Inai

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Sinch Engage

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Basis Theory

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Heymarket

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Podium

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Kaleyra

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Slope

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Plaid

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Omnichat

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Kenect

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Peach

Create WhatsApp-native apps without coding, reducing friction in user journeys, and enabling various actions within the chat window.

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Sendbird

Build customizable messaging experiences across multiple channels, including chat, SMS, voice, and video, with scalable APIs and SDKs for seamless customer engagement.

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Respond.io

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ProcessOut

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Vibes

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AmplifySMS

Achieve a 98% read rate with AI-powered text messaging, enabling direct, personalized, and universal communication with customers, driving satisfaction and loyalty.

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Chative

Consolidates customer conversations into a unified inbox, automating routine tasks, personalizing messages, and capitalizing on sales opportunities with AI-driven insights.

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Manychat

Automate two-way conversations across Instagram DM, Facebook Messenger, and SMS with unlimited custom flows, AI-powered tools, and targeted customer segmentation.