If you need a system for real-time alerts and attribution analysis of online customer engagement in the automotive industry, AutoAlert is worth a look. The system is designed to help dealerships run their businesses better with AI technology and user-friendly interfaces. It includes AlertMiner for real-time alerts, Engagement Studio for omnichannel marketing, and AutoAlert AI Assistants for predictive analytics. The tools can help dealerships better connect with customers and run targeted, personalized marketing campaigns.
Another contender is DealerX. It uses AI-powered generative technology to aggregate and present data from many sources into a single view. It offers real-time ROI analytics and attribution, proactive engagement activation, and sales match analysis. DealerX also offers video and in-game tracking, which can help dealers see how customers move around and improve retention.
If you want an AI-powered customer lifecycle management system, check out Impel. Impel personalizes engagement, helps shoppers find the car they want, and helps dealers communicate more effectively. Among its features are generative conversational AI for better employee productivity and customer experience, interactive content for merchandising, and computer vision AI for high-quality digital vehicle imaging. The system is designed to increase showroom appointments, vehicle sales and service appointments while improving customer satisfaction.
Another option is Kenect. It's an all-in-one system that dealerships can use to manage customer communication, online reputation and payment collection. Kenect offers 1-to-1 texting, webchat, broadcast messaging, video chat and end-to-end online reputation management. Its deep integration with more than 100 platforms and systems means data can flow easily, cutting dealerships' time and boosting revenue.