Cardinal is an AI-powered feature backlog tool that ingests customer feedback, CRM data and task management tickets. It collects feedback from multiple sources, uses AI to spot feature requests, and matches them to actual projects so teams can prioritize based on customer value, business impact and progress. Integration with Salesforce, HubSpot and Zendesk, among other tools, and multiple pricing levels means it's adaptable to product teams.
Canny is a full-featured tool for capturing and prioritizing customer feedback. It can import feedback from Autopilot and other customer support tools, and offers AI-powered features like Feedback Discovery and Smart Replies. Canny also lets you set your own scoring formula for prioritizing feature requests, and integrates with project management tools like Jira and Asana, so it's adaptable and scalable for teams of any size.
Fibery is another powerful tool that marries market signals and customer feedback for product development decisions. It can import feedback from email, Intercom and social media, and offers AI-powered insights and customizable prioritization. Fibery integrates with Jira and Trello, and offers a range of pricing levels, so it's good for product teams and developers.