Question: I need a solution that prevents customer churn by sending targeted messages at the right time - do you know of any?

If you want to stop customers from canceling subscriptions with a well-timed message, Vero is a good choice. Vero is a customer engagement platform that lets companies send personalized mobile push notifications and emails depending on how people use their products. It has features like personalized onboarding, segmentation, A/B testing and multichannel messaging across email and mobile push notifications. That means you can send the right message to the right people at the right time to keep people from canceling.

Another powerful platform is Braze, which uses AI to personalize and automate interactions in real time across many channels. Braze combines data from many sources for a highly personalized experience. It's got features like journey orchestration, cross-channel messaging and real-time triggers so you can send a message when the time is right. It's designed to scale and comply with privacy regulations, too, so it's a good choice for companies that want to optimize onboarding, engagement and retention.

If you're looking for something more focused, Churnkey is designed to help product-led growth SaaS companies optimize customer retention and growth. It offers personalized cancel flows, payment recovery campaigns and reactivation campaigns. With features like customer health analysis and Insights AI, Churnkey helps companies reduce cancellations, recover failed payments and increase monthly recurring revenue. It integrates with billing providers like Stripe and Braintree so it fits right into your existing infrastructure.

Last, Reteno offers an omnichannel engagement platform with support for eight notification channels. It's designed to be easy to integrate and automate, with more advanced features like event-driven campaigns and no-code campaign design. Reteno integrates with Firebase, BigQuery and PostgreSQL, so you can get detailed segmentation and messaging. Its ability to convert inactive users into active customers makes it a good choice for improving user retention and engagement.