Screeb is a broad service that combines product analytics, in-app surveys for customer feedback and in-app messaging. It also offers AI-powered product discovery and release management and can link to services like Segment and Amplitude. Screeb is geared to help product teams cut costs by replacing multiple services with one.
Another powerful option is Sprig, an all-in-one product experience platform that uses AI to help companies get the most out of user adoption and retention. It offers targeted surveys, replays and feedback collection, along with AI-powered analysis to spot trends and make data-driven decisions. Sprig is good for product and research teams that want to improve user experience and cut churn.
If you're looking for something more focused on customer feedback, Gleap offers a range of features to boost customer satisfaction and cut support volume. That includes visual bug reporting, live chat, AI-powered chatbots, public roadmaps and in-context user insights. Gleap integrates with services like Jira and GitHub and offers several pricing plans, including a free trial.