If you're looking for a tool to power highly personalized omnichannel dialogue marketing, Braze is a good choice. It provides AI-infused customer engagement across email, mobile app, SMS, WhatsApp and web messaging. The company's data activation technology marries data from many sources for richly personalized interactions. And Braze's Sage AI learns brand behavior to create on-brand content and to optimize marketing campaigns, so it's a good fit for industries like retail and media.
Another contender is Iterable, which is geared to deliver personalized customer experiences based on real-time data. It can synchronize interactions across the web, email, SMS, in-app and other channels so companies can build individual relationships with customers. Iterable's AI features include customizable predictive goals and generative AI, so it's a good fit for consumer apps and retail.
Breinify is another contender. Its AI-powered personalization engine automates and scales omnichannel consumer interactions. It's a good fit for e-commerce and retail companies, with features like Temporal AI for fast insights and omnichannel personalization. Breinify also can be easily integrated with existing marketing technology, so it's a good choice for companies that want to get started quickly to improve customer engagement and revenue.
If you want a more complete marketing system, check out Mapp. The company's AI technology collects, analyzes and triggers personalized marketing interactions across channels like email, SMS, app and website. Mapp's customer data platform and advanced personalization abilities make it a good choice for companies that want to boost engagement and conversions.