If you want to personalize digital interactions with your customers and build loyalty, Dynamic Yield is a good option. The AI-powered platform offers algorithmically matched content, products and offers across different digital channels, including the web, email, apps and ads. It includes features like audience discovery and analysis, product recommendations, customer engagement and experience optimization, and is used in industries like eCommerce, Financial Services and Travel.
Another good option is RichRelevance, which offers personalized customer experiences across web, mobile and in-store interactions. With advanced analytics and machine learning technology, RichRelevance continuously optimizes customer interactions for a revenue boost. It offers personalized recommendations, browse and navigation, and content search, and is used by more than 200 global companies across many industries.
If you're looking for a more comprehensive customer engagement platform, check out Braze. The platform uses AI to automate personalized, real-time interactions across multiple channels, including email, mobile app, SMS, WhatsApp and web messaging. Braze's features include data activation, journey orchestration and real-time execution, and is used by companies in retail, media, finance and travel.
Last, MoEngage is an insights-led customer engagement platform that uses AI to optimize interactions and personalize customer experiences. It offers features like customer insights, omnichannel communication, customer journey orchestration and AI-powered campaign optimization, and is used by enterprise-level brands in financial services, retail and e-commerce.