If you're seeking an answer to help you quickly and accurately make outbound calls for your telehealth business, Opkit is worth a look. This AI-powered automation system is geared for medical practices and telehealth companies, making repetitive phone calls and collecting up to 100 data points during each call. It's got high accuracy and a protected interface to view call results, recordings and transcripts. And it's HIPAA and SOC 2 Type 2 certified, which means it's got the necessary security controls to handle sensitive data.
Another contender is Floatbot, a SaaS-based no-code/low-code generative and conversational AI platform. You can create and deploy AI voicebots, chatbots and agent assistants to automate inbound and outbound calls, increasing productivity and reducing costs. Floatbot integrates with common contact center software and supports multiple languages, real-time call transcriptions and detailed analytics. It also comes with a no-code bot studio and a range of AI tools to further customize call automation.
If you're looking for a more complete contact center solution, check out Five9. This cloud-based system lets you manage both inbound and outbound calls, includes agent desktop tools and detailed analytics to optimize customer service across multiple communication channels. It integrates with common CRM systems like Salesforce and ServiceNow, and it supports AI-powered virtual agents and social media engagement tools. That makes it a good option for improving customer satisfaction and reducing operations costs.
Last, Elto offers a sophisticated live conversation AI system for automating phone calls up to an hour long. It's got natural-sounding voices, carefully tuned language models and a scalable architecture. Elto can automate downstream workflow, hand off calls to humans and offer a developer-friendly foundation, so it's a good fit for businesses that need advanced call handling abilities.