Question: How can I optimize my live commerce operations to increase sales and engagement with my customers?

If you want to optimize your live commerce efforts and boost sales and engagement, Stickler is a full-featured platform that can help. It includes tools for editing scripts, monitoring competitors, managing resources and analyzing live events after they're over so you can improve next time. Stickler also has tools for moderator management and analytics to refine your approach, and it's helped customers boost customer engagement and conversion rates.

Another option is DigitalGenius, an AI-powered customer service automation platform. It fields customer questions before and after purchases through conversational and visual AI, freeing up staff for higher-level work and personalizing interactions. That can mean higher customer satisfaction and faster resolution times, and ultimately, growth and customer loyalty for ecommerce companies.

If you're using Shopify, Rep AI offers an AI chatbot to personalize shopping and boost sales. It can handle a large volume of support requests, offer personalized advice and proactively contact customers. Rep AI also integrates with other eCommerce tools and offers AI-powered insights to help you optimize, so it's a good option for sales and support optimization.

Last, Firework is a video commerce platform that lets companies build interactive online shopping experiences. It has features like shoppable videos, digital showrooms and personalized experiences so customers can interact with products more deeply. Firework's low latency and integration with platforms like Shopify can help you convert customers and keep them engaged.