Question: Can you recommend a platform that automates and scales omnichannel consumer engagement for e-commerce and retail companies?

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Breinify

If you're seeking a platform to automate and scale omnichannel consumer engagement for e-commerce and retail businesses, Breinify is definitely worth a look. The company uses AI to personalize consumer interactions across the web, email, SMS, app and API. Breinify's Temporal AI technology offers fast insights, omnichannel personalization and integration with existing marketing technology. It can help you optimize customer journeys and boost engagement, conversion and revenue, and it's already proven itself with D2C marketers.

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Braze

Another good option is Braze, a customer engagement platform that uses AI to personalize interactions in real time. It can combine data from different sources to offer highly personalized experiences and Sage AI to learn brand behavior and personalize journeys. Braze offers cross-channel messaging, real-time trigger abilities and flexible segmentation, making it a good fit for retail and other businesses looking to improve onboarding, engagement and acquisition.

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MoEngage

MoEngage is another good option, particularly if you need a scalable and secure platform. It offers customer insights and analytics, omnichannel communication and AI-powered campaign optimization. MoEngage is geared for enterprise brands, helping them refine engagement strategies and get better ROI from targeted campaigns. It offers customized solutions for retail and finance, among other industries, so it's a good option.

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Iterable

Last, Iterable offers a cross-channel marketing platform that uses real-time data to offer personalized experiences. It's good for personalized messaging, synchronized channels and dynamic campaigns, and it's designed to help you unlock customer data and convert it into revenue. Iterable's AI technology and broad integration abilities make it a good fit for many industries, including retail and e-commerce.

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