Question: I'm looking for a solution to easily manage and track customer reviews and ratings, do you know of any?

For managing and tracking customer reviews and ratings, there are a few tools worth a look. First up is EmbedSocial, an all-in-one User-Generated Content (UGC) platform that aggregates, analyzes and displays customer reviews, photos, stories and social media feeds on your website. It integrates with major social media sites and review sites, offers real-time alerts and AI-powered analytics to help you keep tabs on and respond to feedback.

Another good option is MARA, an AI-powered review management system that's designed to free up your time and improve customer interactions. It includes a review inbox for handling feedback from multiple sources, AI-powered response generation and review analytics with insights. MARA's brand voice adaptation means your responses will sound like your company, helping you maintain a consistent and professional brand voice.

Enterpret is another tool that centralizes and analyzes customer feedback with adaptive AI models. It aggregates feedback from multiple data sources, including social media and support tickets, offering detailed insights to help you grow products and streamline the feedback process. It's good for product development teams and customer experience teams.

Last, Syncly and Sauce are both powerful AI-powered customer feedback management tools. Syncly is geared toward real-time insights and proactive actions to prevent churn, while Sauce automates feedback collection and analysis, offering insights in minutes. Both tools can help businesses focus on the most important issues and improve overall customer satisfaction.