Question: I need a live chat tool that offers customizable office hours and targeted messaging to engage customers in real-time.

Another great option is Tiledesk, which is an AI-powered customer service platform that automates interactions via chatbots and offers a customizable solution for businesses. Key features include AI Agent and Knowledge Base integration, advanced Large Language Models for precise responses, and support for multiple channels. Tiledesk also offers human agent handover and various pricing plans, making it a flexible and effective tool for enhancing customer satisfaction and first contact resolution.

For a more streamlined approach, consider Tidio. This platform simplifies customer interactions, automates tasks, and provides advanced ticket filtering and automated routing. Tidio's no-code automation tool, Flows, allows for custom paths in the customer journey, and it integrates with multiple communication channels, offering a comprehensive solution for ecommerce businesses, sales teams, and customer service companies.

Lastly, LiveChatAI is a promising option for those looking for a chatbot that uses a company's website and help center content to provide immediate answers to common questions. It integrates with platforms like Slack and WhatsApp and offers human handoff and support for up to 95 languages, making it a versatile tool for reducing support volume and boosting customer satisfaction.