Question: Is there a live chat platform that offers customizable chat widgets and AI-powered chatbots to improve customer communication?

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LiveChat

If you're looking for a live chat platform with customizable chat widgets and AI-powered chatbots to improve customer communication, LiveChat is a powerful option. It offers AI-powered chatbots to handle up to 80% of cases, live chat with website visitors, and a range of sales tools. The platform also comes with customizable chat widgets and integrates with more than 200 apps. LiveChat offers four pricing plans and a 14-day free trial.

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Social Intents

Another good option is Social Intents, which integrates with common collaboration tools like Microsoft Teams, Slack, Zoom and Google Chat. The platform offers real-time chat with visitors, customizable chat widgets and hybrid AI chatbots that can be trained on website data. It also offers real-time chat auto-translation and transcripts for product feedback and customer insights. Social Intents offers a 14-day free trial and no contracts, so it's a good option for businesses that want flexibility.

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Olark

If you're looking for a more accessible and easy-to-use option, check out Olark. It offers live chat and AI-powered chatbots to help with sales, support and lead generation. With features like customizable chatboxes, real-time reporting and integration with more than 100 plugins, Olark is designed to meet WCAG 2.1 AA standards for accessibility. The platform also offers flexible pricing plans, so it's a good option for businesses that want to engage customers without breaking the bank.

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alphachat

Last, alphachat offers a conversational AI platform that automates customer support with live chat abilities and multilingual support. The platform is good for companies that get a lot of customer inquiries, as it deflects routine issues and lets human agents handle more complex issues. alphachat offers customizable chat widgets and pricing starts at €399 per month.

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