If you're looking for a more full-featured live chat service that offers 24/7 customer support, LiveChat is a good option. It's got a range of tools to automate support work, reach out to website visitors and track sales and support activity. LiveChat offers 24/7 customer support through multiple communication channels and integrates with more than 200 apps, so it's a good choice if you want flexibility. LiveChat also comes with AI-powered chatbots that can handle up to 80% of conversations and customizable chat widgets.
Another top contender is Chat2, which uses AI software in conjunction with a team of 24/7 customer service agents to boost online revenue and engagement. It's got features like anonymous questions, strong lead generation and a customizable knowledge base for quick and accurate answers. Chat2 integrates with Shopify and Google Analytics, and its tiered pricing plans are designed to accommodate different budgets.
If you want a platform that focuses on AI and multilingual support, check out Orimon. It lets companies create AI sales agents that chat with website visitors 24/7 to guide them through the buying process. With features like lead qualification, multichannel support and detailed analytics, Orimon is good for teams in marketing, customer experience, e-commerce and sales. It also offers a free first bot to get you started quickly.
Last, ChatBeacon offers a digital live chat platform for better customer support and engagement with live AI chatbots, video chat and real-time agent collaboration. It supports multiple languages and can be extended with a variety of integrations through Zapier. With its management portal and performance analytics, ChatBeacon is good for businesses that need more advanced customer service.