Chat2

Chat2 is a live chat service that uses artificial intelligence software in conjunction with a team of human customer service agents available 24/7. It's designed to help businesses maximize online revenue and engagement by providing instant service to potential customers, thereby preventing them from leaving and converting them into sales.

Chat2 has a range of features designed to improve the customer experience:

• 24/7 Service: Responds to visitors at any time, including outside regular business hours.
• Strong Leads: Collects customer information for fast follow-up and conversion.
• Enquiries: Expands the sales funnel by giving visitors a way to make anonymous enquiries.
• Value: More cost-effective than employing a business, working 365 days a year at a flat rate.
• Loyalty & SEO: Boosts search engine rankings by encouraging visitors to spend more time on the website and engage more with the content.
• Streamline: Reduces the number of enquiries that staff need to handle.
• Custom Knowledge Base: Tailored to each business, giving fast and accurate answers to customer questions.

The onboarding process is easy:

1. Fill out an online form about the business.
2. Receive set-up instructions via email.
3. Stay in touch for updates and knowledge base maintenance.

Chat2 integrates with a range of platforms including:

• Shopify
• Google Analytics
• WordPress Plugin
• Facebook Messenger

Pricing includes a one-month free trial. After that, there are tiered plans:

• Up to 30 chats: $99/month
• Up to 50 chats: $149/month
• Up to 100 chats: $199/month
• Up to 200 chats: $299/month
• Additional 100 chats: $100/month

There is no contract, and a month's free service is included as an introduction. A knowledge base fee starting from $299 is required for creating 250+ responses.

Chat2 provides a simple, easy-to-use solution for businesses to manage their online customer interactions and increase sales. The combination of AI and human agents offers a personalized customer service approach that can increase engagement and conversion rates.

Published on July 20, 2024