Question: Need a tool that connects customers with in-store sales representatives for a seamless shopping experience.

If you're looking for a tool that connects customers with in-store sales representatives for a seamless shopping experience, Emplifi Live Commerce is a standout option. This live video shopping platform allows businesses to deliver personalized, real-time shopping experiences via one-to-one and one-to-many live video options. With features like scheduling and appointment booking, content velocity tools, and reporting and analytics, Emplifi can help drive sales and improve customer satisfaction, with reported conversion rate improvements of up to 25%.

Another excellent solution is Vee24, a digital customer experience platform that offers omnichannel solutions including video chat and online appointment scheduling. It integrates advanced cobrowsing for guided product selection, conversational AI, and chatbots to automate customer service. Vee24 is designed to bridge the gap between in-store and online experiences, driving conversions and improving customer satisfaction, with notable results that include a 5% uplift in conversion and 35% increase in average order value.

For an AI-powered approach, getitAI connects buyers with sales agents through real-time FaceTime calls, using a custom video avatar to embody the brand's personality and optimize conversions. This solution is designed to provide personalized, human-like conversations, creating a more engaging shopping experience and increasing conversions.

Linc offers a Gen 3 Customer Experience Automation platform that augments human workforces with patented conversational AI. It automates routine tasks and provides real-time context and recommended actions for live agents, ensuring a unified brand experience across multiple touchpoints. This platform helps increase operational efficiency and customer satisfaction while deepening engagement and loyalty.