Crobox

Humanizes product data and discovery with guided selling experiences, recommending products and driving conversions through dynamic conversations and personalized recommendations.
E-commerce Optimization Personalized Marketing Guided Selling Solutions

Crobox offers an AI-powered guided selling solution that humanizes product data and discovery with product finders and enrichment tools. The platform connects customers to the products that matter to them, providing a better shopping experience and driving conversions.

Crobox includes features such as:

  • Product Finder: Scalable across regions and categories, the finder uses category knowledge and templates to recommend products, with launch times of less than a week.
  • Guided Selling Experiences: Enables dynamic conversations through recommendations and product comparisons to keep customers engaged across the entire customer journey.
  • Product Data Enrichment: Humanizes product feeds with benefits and attributes, making them more discoverable through humanized taxonomy templates.

The platform works by linking your product feed, enriching data with benefits and attributes, creating your finder with templates, and publishing the experience. Insights are gathered rapidly to inform optimization of the experiences and assortment.

Crobox has seen impressive results for its customers, including:

  • +15% Average Order Value
  • +604% Conversion Rate Uplift
  • +126% Conversion Rate
  • +27% Average Order Value
  • +56% Completion Rate

Leading retailers have used Crobox to optimize conversion rates with fast go-to-market times, giving them an edge in a fast-paced market.

Pricing is customized based on the needs of each business, with options including Product Finder, Guided Selling Experiences, and Data and Enrichment. Setup fees, user management, and onboarding support are also available.

Crobox is a great fit for businesses looking to engage customers and drive conversions with guided selling experiences. By humanizing product data and offering personalized recommendations, retailers can create a more compelling online shopping experience and drive growth.

Published on July 4, 2024

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