Question: I'm looking for a platform that offers global warranties and product registration, and also provides customer-facing dashboards for easy management.

If you need a platform that offers global warranties and product registration, along with customer-facing dashboards for management, Clyde is a good choice. Clyde is a comprehensive platform designed to help businesses develop strong customer relationships through extended warranties, product registration, and issue resolution. It offers global warranties, integration with major e-commerce platforms, streamlined claims processing, and customer-facing dashboards. This platform provides a seamless post-purchase experience, allowing customers to manage their products and protection plans from personalized dashboards, which can increase sales and customer loyalty.

Another good choice is Mavenoid, a product support automation platform that uses AI to provide step-by-step instructions for product discovery, warranty registration, troubleshooting and other tasks. Mavenoid offers automated product support, self-service resolution, SEO-optimized help centers and multilingual support. It's geared for industries like consumer electronics, home appliances and fitness equipment, where it can help automate support requests and scale support operations.

For a more general-purpose customer service platform, take a look at Zendesk. Zendesk offers AI-powered tools to personalize interactions across text, mobile, phone, email, live chat and social media. It includes AI Agents to handle customer requests, AI-powered Workforce Management and AI-based Quality Assurance to evaluate interaction quality. It's highly scalable and customizable, so it's good for businesses of all sizes looking to improve their customer service operations.

Last, Gorgias is an AI-powered customer experience platform for ecommerce stores. It centralizes customer conversations across multiple channels for a more personalized experience and automates a lot of support tasks. With features like a unified helpdesk, onsite campaigns and more than 100 app integrations, Gorgias aims to improve customer satisfaction and support efficiency, letting agents spend more time on high-value interactions.