Question: I'm looking for a way to gather rich feedback from customers without having to conduct in-person interviews.

One top pick is Remesh, an AI-powered insights platform that streamlines research. It can handle up to 1,000 people in real-time and up to 5,000 for asynchronous experiences. The platform features real-time probing and analysis, auto-moderation and advanced analysis tools, and is good for market research, employee research and crisis response.

Another option is Voicepanel, which automates the qualitative research process with voice surveys. It offers AI-moderated interviews, instant recruitment and AI synthesis so you can get feedback fast and in depth. The platform works in multiple languages and formats, including voice, video and text, so it's good for product development and customer-centric initiatives.

If you want something more interactive, Outset lets you run hundreds of interviews at once in multiple languages. It uses AI to moderate conversations, synthesize answers and provide personalized insights. It's good for concept testing, usability research and customer experience studies to get deeper insights faster.