Vocads

Vocads revolutionizes the survey experience by using conversational voice AI to capture more detailed and authentic customer feedback. This new approach solves the problem of low response rates and low engagement with surveys by making the survey process more engaging and efficient.

Companies have long been plagued by traditional text-based surveys, which can be tedious, time-consuming and hard to fill out. Vocads solves this problem by using VOICE conversations with AI to capture more information and encourage more spontaneous, detailed responses. It also can be used to better manage employee feedback.

Some of the key features of Vocads include:

• Real and Honest Answers: Customers speak freely, providing a more complete and honest response.
• Instant Data Collection: Get direct insights from customers as they speak, just as they would in a store.
• Data Sovereignty: Brands have full control over their data with a GDPR-compliant solution.
• Enriched Insights: Capture feelings and emotional responses in addition to words and information.
• No-Code Platform: Build and launch voice surveys with intuitive drag-and-drop functionality.
• Live Data and Visualization: Capture and analyze data in real-time, with visualized statistics for each question.
• Collaboration Tools: Launch and manage campaigns across teams for easy collaboration.

Vocads is designed for a variety of users, including e-commerce store owners, managers, human resources personnel and innovation project managers. It can be used to create and deploy voice surveys for customers and employees, with the goal of improving their experiences and understanding.

Pricing isn't disclosed, but there's a 1-month free trial available so you can try the service and cancel if you don't like it.

By using conversational voice AI, Vocads brings a new level of modernity to the survey process, making it more engaging and efficient for those taking it and those gathering the feedback. That could lead to better data quality and a better experience for customers and employees.

Published on June 14, 2024