Question: I need a tool that can help my support agents respond to customers more quickly and accurately by automating answers to frequently asked questions.

Another powerful option is Forethought, an AI-powered customer support system. Forethought automates mundane work and boosts resolution rates with tools like Solve for basic questions, Triage for determining intent, Assist for AI-generated ticket summaries, and Discover for workflow optimization. It integrates with popular helpdesks like Zendesk, Salesforce and ServiceNow, with an average return on investment of 15x and an average deflection rate of 64%.

If you want a slick, efficient support system, check out Help Scout. This AI-powered system automates mundane work and reduces resolution time with features like AI Drafts for email responses, AI Answers for self-service help, AI Summarize for long email threads, and AI Assist for filling in the response blanks. Help Scout is easy to set up, with no coding required, and has been shown to respond to 36% more emails, giving you more time for the important stuff.

Last, Verloop.io is a conversational AI system designed to automate customer support. It offers automated chat and voice support, agent empowerment tools, and a range of features to personalize and contextualize interactions. By using Generative AI, Verloop.io helps businesses deflect a large percentage of support requests, resulting in faster response times and higher customer satisfaction across industries.