Question: Is there a platform that can help businesses deliver agile and efficient customer experiences, including on popular messaging apps like WhatsApp and Instagram?

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Haptik

If you need a platform to power fast and effective customer experiences on messaging apps like WhatsApp and Instagram, Haptik is a good choice. It includes a range of tools, including Gen AI Web Q&A for quick customer support and Gen AI Sales Assistant for sales guidance. Haptik spans multiple customer touchpoints on WhatsApp, Instagram Direct, Google Business Messages, Facebook Messenger, SMS and the web, and can help businesses increase customer satisfaction and operational efficiency.

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Gupshup

Another powerful option is Gupshup, which automates customer acquisition, marketing, commerce and support with AI-powered chatbots on more than 30 messaging channels. With Bot Studio for designing custom conversational flows and Agent Assist for boosting agent productivity, Gupshup spans the customer journey and is used by more than 45,000 brands.

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Qiscus

If you need an omnichannel marketing, sales and support option, Qiscus is worth a look. It aggregates several communication channels, including WhatsApp and Instagram, and can automatically assign agents and track performance. Qiscus' no-code technology enables human-bot collaboration to boost sales or support team productivity and customer satisfaction.

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Chat360

Last, Chat360 offers a no-code, generative AI-powered chatbot platform for handling customer interactions on WhatsApp, Facebook Messenger, Instagram and websites. It's good for businesses that want to scale customer support and engage users better with a drag-and-drop interface and broad integration abilities.

Additional AI Projects

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helpix

Provides automated, intelligent customer service across multiple channels, responding immediately in customers' native languages with human-like conversations.

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Engati

Build and manage conversational AI across multiple channels, including WhatsApp and Instagram, with omnichannel engagement and low-code bot building capabilities.

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Libromi

Build complex WhatsApp chatbots without coding, automating customer interactions and sales with AI-powered responses, media, and interactive elements.

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Kommunicate

Automates customer inquiries with AI-powered chatbots, providing fast and accurate responses in over 100 languages across multiple channels.

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Aivo

Automate and enhance customer interactions across multiple touchpoints with personalized conversations, 24/7 support, and seamless live agent integration.

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Glassix

Centralize and accelerate customer communications with a unified inbox, automated conversation routing, and omnichannel continuity.

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Botsify

Automate sales, marketing, and customer support with AI-powered chatbots that unify responses across multiple channels, capturing leads and boosting conversions.

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Whautomate

Automate customer engagement and support across multiple channels, increasing sales and productivity by up to 10 times with personalized marketing campaigns.

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Manychat

Automate two-way conversations across Instagram DM, Facebook Messenger, and SMS with unlimited custom flows, AI-powered tools, and targeted customer segmentation.

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Chatsimple

Automate customer interactions with customizable, multilingual AI chatbots that capture leads, provide 24/7 support, and personalize responses.

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Simla

Manage customer interactions across WhatsApp, Facebook, Instagram, and websites in one interface, automating responses with AI-powered chatbots.

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Ultimate

Automates over 60% of customer support requests across multiple channels, delivering faster response times, improved efficiency, and personalized interactions.

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Blip

Delivers fast, personalized, and efficient customer interactions across multiple digital touchpoints, driving conversions and loyalty through intelligent conversations.

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Pypestream

Delivers personalized, timely responses to customers through conversational AI, automation, and data analysis, minimizing wait times and maximizing experience.

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Dixa

Unify customer interactions across multiple channels, including voice, email, and social media, in a single interface for seamless customer experiences.

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CM.com

Automates customer support and conversations with AI-powered chatbots, enabling personalized experiences across multiple channels without requiring coding expertise.

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ChatBot

Automate customer service with AI-driven chatbots that deliver fast and accurate answers, without requiring technical expertise or third-party providers.

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Kustomer

Unifies customer data across touchpoints, automates routine tasks, and anticipates customer needs with AI-driven insights to deliver personalized support.

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UChat

Automate customer interactions 24/7 across 12+ social channels with a visual flow builder, AI-driven responses, and ecommerce integrations.

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Hiver

Consolidate multiple customer support channels, automate tasks with AI, and collaborate with notes and @mentions to respond to customer inquiries more quickly.