Question: Is there a CRM platform that can automate sales pipelines, minimize wait times, and provide 24/7 human-like support for automotive dealerships?

If you're looking for a CRM platform that can automate sales pipelines, reduce wait times and offer 24/7 human-like support for automotive dealerships, DriveCentric is a good option. It uses AI to automate routine tasks and offer round-the-clock support. DriveCentric features include a data warehouse, partner APIs for integration, customer data collection and a mobile app for connecting with customers. The platform's sophisticated marketing abilities and OEM certifications also make it a good option for dealerships looking to improve operations and customer satisfaction.

Another option is Kenect, which offers an integrated platform for customer communication, online reputation management and payment collection. Kenect integrates with more than 100 platforms dealerships often use and offers features like texting, video chat, lead generation and payment plans. That can help dealerships save time and boost revenue by improving lead generation and customer engagement.

If you want to go a bit more AI-heavy, Podium could be a good option. It offers tools to manage customer contact information, payments and reviews, including an AI Employee named Jerry that sells, schedules and communicates 24/7. Podium also integrates with more than 200 third-party apps, so it's a good option for dealerships looking to streamline lead capture and customer communication.

Last, Foureyes is a sales intelligence platform designed to improve sales by addressing common bottlenecks between lead generation and sale. It offers features like Prospect Engagement, Sales Enablement, Safety Net and Unified Data that dealerships can use to measure improvements to close rates. Foureyes combines data from multiple sources into a single customer profile, which can be useful for dealerships looking to improve sales performance.