Question: Is there a CPaaS solution that allows me to add voice, video, and messaging capabilities to my application?

Voximplant screenshot thumbnail

Voximplant

If you need a full-fledged CPaaS that spans voice, video and messaging, Voximplant stands out. It's got the full range of real-time communications abilities, including serverless tools and AI integration and a unified API. The company also offers tools for building and managing cloud-based contact centers, supporting more than 118 languages and dialects. Voximplant also has flexible pricing with free tiers, so it's good for small and large businesses.

Twilio screenshot thumbnail

Twilio

Another powerful option is Twilio, a customer engagement platform that offers APIs for SMS, WhatsApp, voice and email. Twilio lets businesses customize customer journeys and onboard people securely. It also includes a Customer Data Platform for predicting next-best actions, strong authentication tools and multichannel communication APIs. With several pricing tiers, including a free account and pay-as-you-go options, Twilio is used by more than 290,000 brands.

Vonage screenshot thumbnail

Vonage

If you're focused on unified communication and contact center products, Vonage has a broad platform. It offers voice, messaging, video and data services over many different communication channels. Among its features are video conferencing, virtual receptionist, call recording and integration with popular CRMs like Microsoft Teams and Salesforce. Vonage has flexible pricing and high uptime reliability, with more than 100,000 businesses using its services.

Agora screenshot thumbnail

Agora

Last, Agora is a real-time engagement platform that offers high-quality voice and video for interactive apps. It offers customizable SDKs for Android, iOS, JavaScript and other platforms, and advanced features like AI Noise Suppression and real-time transcription. Agora is designed to improve user engagement in social, gaming, education and other areas.

Additional AI Projects

ZEGOCLOUD screenshot thumbnail

ZEGOCLOUD

Add real-time voice, video, and chat capabilities to mobile and web apps, enabling interactive experiences with scalable and low-latency communication features.

Vonage Video API screenshot thumbnail

Vonage Video API

Embed live, interactive video into your applications with customizable features, AI-powered enhancements, and advanced video effects for rich user experiences.

Vonage screenshot thumbnail

Vonage

Delivers better customer experiences through AI-powered routing, omnichannel interactions, and integrated CRM capabilities, while improving agent productivity and team satisfaction.

RingCentral screenshot thumbnail

RingCentral

Combines phone, message, video, and contact center tools with AI-driven features like call notes, insights, and message templates to enhance employee and customer communication.

Webex CPaaS screenshot thumbnail

Webex CPaaS

Automates end-to-end customer journeys across 16+ channels, providing personalized interactions and centralized control with real-time reporting and security tools.

QuickBlox screenshot thumbnail

QuickBlox

Integrate customizable chat, voice, and video calling capabilities into any Android, iOS, or web app, accelerating development and enhancing user engagement.

Zoom screenshot thumbnail

Zoom

Enhance collaboration with AI-powered meeting summaries, sentence completion, and workflow automation, streamlining communication and boosting productivity.

Nextiva screenshot thumbnail

Nextiva

Unifies customer conversations across voice, video, chat, social media, and email, leveraging AI and automation to personalize interactions and increase revenue.

Dialpad screenshot thumbnail

Dialpad

Automates tasks, routes customers to the right person, and coaches agents in real-time, driving sales, productivity, and customer satisfaction through AI-powered tools.

Avaya screenshot thumbnail

Avaya

Deliver personalized, omnichannel customer experiences with Avaya's integrated, cloud-based platform.

Five9 screenshot thumbnail

Five9

Improves customer experience in real-time with AI-powered automation, managing interactions across multiple channels and providing personalized service.

Voiceflow screenshot thumbnail

Voiceflow

Build, launch, and scale custom AI chat and voice agents with flexible tools and integrations, empowering teams to create tailored experiences for specific use cases.

Wildix screenshot thumbnail

Wildix

AI-powered communication tools provide real-time assistance, summaries, and insights, enhancing training, customer interactions, and sales performance.

SoundHound screenshot thumbnail

SoundHound

Enables companies to build custom voice AI platforms with control over user experience and data, improving interactions across various industries.

Vivocha screenshot thumbnail

Vivocha

Delivers personalized, real-time customer engagement through multiple channels, including video, voice, chat, and co-browsing, to increase sales, productivity, and customer satisfaction.

Retell AI screenshot thumbnail

Retell AI

Create human-sounding conversational Voice AI in hours, with customizable workflows, real-time analysis, and scalable deployment across multiple channels.

LivePerson screenshot thumbnail

LivePerson

Accelerates contact center transformation, agent productivity, and personalized customer experiences through digital-first customer interactions and conversational AI.

PolyAI screenshot thumbnail

PolyAI

Resolves over 50% of customer calls with a conversational voice AI, delivering consistent brand experiences and improving customer satisfaction.

VideoAsk screenshot thumbnail

VideoAsk

Conduct personalized, interactive video conversations with AI-powered video chatbots, async interviews, and multimedia messaging to boost candidate and lead experiences.

Kommunicate screenshot thumbnail

Kommunicate

Automates customer inquiries with AI-powered chatbots, providing fast and accurate responses in over 100 languages across multiple channels.