Question: Do you know of a chat commerce platform that can help businesses increase revenue and improve customer satisfaction?

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UChat

If you're looking for a chat commerce platform to help businesses boost revenue and customer satisfaction, UChat is a good option. UChat is an all-in-one chatbot platform that automates business processes without any coding, supports more than 12 social channels to reach customers 24/7, has a visual flow builder, ecommerce integration, centralized inbox and live chat, AI integration with OpenAI and Dialogflow, and a range of pricing plans including a free trial and 7-day money-back guarantee.

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Yalo

Another option is Yalo, a conversational commerce platform that lets businesses sell more and build relationships with customers through messaging apps like WhatsApp. Yalo offers tools for creating and testing conversational commerce flows, personalized mobile marketing campaigns, native conversational commerce solutions, and analytics to fine-tune strategies. Its interface is designed to be easy to use, and it's got generative AI abilities, too. It's good for B2B consumer goods companies.

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Gupshup

If you need a platform that spans a broad range of messaging channels, Gupshup offers AI-powered chatbots on 30+ channels, including WhatsApp, Google's Business Messages and SMS. Its features include Bot Studio for custom conversational journeys, Agent Assist to help agents work more efficiently, and Campaign Manager for multichannel campaigns. Gupshup is used by more than 45,000 brands around the world and is touted for its ability to maximize customer lifetime value and lower service costs.

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Smartsupp

Last, Smartsupp is a conversational AI and chatbot platform that's designed to increase online sales by attracting and engaging website visitors. It offers live chat, AI-powered chatbots, lead generation, multichannel integration, and a mobile app to keep you connected on the go. With integrations with various e-commerce platforms, Smartsupp can help businesses increase conversion rates, sales leads, and average order value.

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