If you want to automate customer support related to WordPress, Verloop is a great option. This conversational AI platform automates chat and voice conversations, increases agent productivity and customer satisfaction with features like automated chat and voice support, live chat and multilingual support. It's great at deflecting a high percentage of support requests, which means less work for live agents and higher satisfaction.
Another powerful option is Auralis, which handles up to 70% of customer inquiries instantly and consistently, 24/7, with accurate answers. It comes with features like in-app messaging, Support CoPilot and Insights Dashboard, and integrates with existing help desk software. Auralis supports more than 100 languages and is great for businesses that need to grow their customer support operations.
Userdesk is a no-code platform for building AI chatbots trained on a variety of data sources, including WordPress. It offers multilingual support, auto-sync, visitor insights and integration with popular services like Slack and Shopify. Userdesk offers 24/7 support and flexible pricing plans, so it's good for startups and enterprises.
If you want a full-fledged help desk, check out BoldDesk. It uses AI and workflow automation to answer 70% of customer questions the first time they ask. It's got a ticketing system, knowledge base, task management, AI copilot and mobile app. BoldDesk supports multilingual help desks and offers a 15-day free trial, so it's a good option if you want to boost productivity and customer satisfaction.