If you want to automate sales and customer support through messaging apps, Gupshup is a good choice. It offers a full conversational engagement platform that lets you build AI-powered chatbots on 30+ messaging channels, including WhatsApp, Google's Business Messages, SMS and others. With Bot Studio for custom conversational flows, Agent Assist for agent productivity and Campaign Manager for multichannel campaigns, Gupshup can help you span the customer journey and reach customers.
Another good option is Neexa, an AI-powered inquiry and sales assistant that handles customer interactions 24/7. It can be integrated with your website and WhatsApp and social media channels to handle inquiries and sales, and offers human-like conversations and fast response times. Neexa comes with features like a chat history dashboard, human takeover and performance analytics, making it easier to automate sales and improve productivity.
Whautomate is another option if you're looking for a platform that spans multiple channels like WhatsApp, Telegram and Facebook Messenger. It offers industry-specific solutions for sales, marketing and customer service, and includes features like chatbots, team inboxes and workflow automation. Whautomate promises dramatic increases in sales, engagement and productivity.
If you prefer a no-code option, BotHelp is a good option. It lets you create and send personalized messages, set up sales funnels and manage subscriber lists without any programming. With a multichannel chatbot builder and tiered pricing plans, BotHelp is used by more than 5,000 businesses in 70 countries, so it's a good option for automating sales and customer support.