For restaurants wanting to run automated marketing campaigns based on customer data, Fishbowl is a full-featured option. It includes AI-powered segmentation and SMS marketing for targeted campaigns. It also offers guest relationship management tools, including a Connections Marketplace for integration, rich 360-degree guest profiles and analytics and reporting to measure campaign success and guest preferences.
Another strong contender is Popmenu, which captures guest data to personalize marketing. It also offers website design, interactive menus, online ordering and marketing automation. Popmenu also offers AI-powered phone answering, VIP registration and advanced waitlisting to better engage guests. Its integration with DoorDash and third-party delivery services can help restaurants streamline operations.
Incentivio is designed to increase customer lifetime value with data-driven loyalty programs and digital guest engagement tools. It offers customizable loyalty programs, automated upsells, menu insights and multichannel marketing. With a customer data platform and churn management, Incentivio is designed to offer a personalized experience at every touchpoint of the guest journey.
Finally, Punchh offers an AI-powered customer loyalty and engagement platform that combines data from more than 200 technology integrations to create personalized campaigns and offers. Its omnichannel engagement abilities and detailed customer behavior insights can help restaurants keep customers and maximize revenue.