Question: Can you suggest a platform that automates check-in and provides a personalized guest experience for my vacation rental business?

If you're looking for a platform to automate check-in and provide a personalized guest experience for your vacation rental business, Myma could be a good option. It's a full digital platform with a multichannel chatbot, digital compendium for quick check-in, space booking with hourly booking and self-service options, and digital vouchers in multiple currencies and languages. Myma is highly customizable and integrates with popular messaging platforms, so it's a good fit for resorts, holiday parks and vacation rentals that want to impress guests and keep staff productive.

Another contender is Welcome Compass, which is designed to create personalized digital welcome guides for short-term rental properties. The platform automates the guest experience with tools like house guides, local recommendations, personalized warm welcomes and instant chat. It integrates with popular Property Management Systems and lets hosts update guidebooks in real time, which can boost guest satisfaction and simplify communication.

If you prefer a more customized approach, Akia is a guest messaging platform that includes tools like mini apps for interactive messaging, automated actions powered by AI, and integration with property management systems. Akia automates routine tasks and guest interactions, which can boost guest engagement and service, and ultimately improve the guest experience and efficiency of your vacation rental business.

HiJiffy is another option, with automated guest communications, personalized messages, digital check-in/check-out and in-house requests management. With its ability to centralize and automate customer care and communication, HiJiffy lets you manage conversations, create campaigns and track performance, which can boost guest satisfaction and simplify communication.